Creating a Connected Insurance Program That Finally Works
A practical guide for car insurers to build customer-engaging products, expand services, and boost profitability in the post-pandemic times.
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Case Study – Connected Insurance
It’s a simple fact: bad drivers are exposed to more frequent and more severe accidents. Not being able to identify bad drivers before the loss occurs reduces the competitiveness of the insurance product. Bâloise Assurances challenged this fact, being the first insurer in Luxembourg to combine prevention and insurance.
Bâloise was keen to bring safe driving and road safety back into daily discussions and coach drivers in a fun and educative way.
In 2015, Bâloise launched Game of Roads, a revolutionary new application for the Luxembourg market, aimed at all those who want to improve their driving while having fun and challenging their friends. The mobile app was developed by Motion-S, building on accurate data collection and risk assessment methodology.
A follow-up focussing on safe-driving coaching, Game of Roads Experience, was launched in 2016.
In continuation of Game of Roads, Bâloise launched in 2017 together with Motion-S, GoodDrive, the first telematics mobile application granting up to 30% discount on the insurance premium. GoodDrive evaluated driving styles and encouraged young drivers to drive safely while converting them into customers. Drivers who adopted considerate and safe driving styles received a proportional premium discount.
To succeed in our digital transformation, we have chosen to break the insurance codes in Luxembourg: to offer new experiences and to rely on technology to redefine the role of the insurer.
Industry: Insurance
Location: Luxembourg
The company has been offering insurance services in the Grand Duchy of Luxembourg since 1890 and is firmly rooted in the economic and social fabric of the country. Bâloise Luxembourg belongs to the Swiss group Baloise, which is also present in Germany, Belgium, Liechtenstein and, of course, Switzerland.
Bâloise Assurances provides a wide range of insurance, pension and wealth-building products to private and business customers.
Bâloise Luxembourg is not only present on the Luxembourg non-life market: it also works closely with highly successful banking partners and distribution partners outside its domestic market selected to sell life insurance in a number of European Union countries.
Learn more about Bâloise Assurances ➡️
A practical guide for car insurers to build customer-engaging products, expand services, and boost profitability in the post-pandemic times.
… Read More
Picture this. You’re driving back home after a long day of hard work. Exhausted from a series of back-to-back calls, starving despite that quick, half-eaten sandwich you rushed through between one virtual meeting and another. Dying to finally get well-deserved rest.
But just then, a sharp squeal comes from under the hood. Is it an issue with brakes or a loose or worn fan belt? Maybe the steering system went down?
Either way, your dreams of a good evening’s rest are now ruined, and you’re up for towing or an unplanned inspection. Both of which are going to cost you dearly.
Now, what if all of that time and hassle could have been avoided?
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Recently, we discussed the differences and similarities between data analytics and data science. Today, we’re going to investigate the first one in more detail, focusing on its use in the context of mobility. Who uses data analytics solutions, what are the core use cases, and what aspects to consider when applying analytics to mobility? Check out this introduction to our 3-part series on data analytics SaaS. … Read More
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